Suspicious iTunes charges on credit cards

Wayne Chan | 13 Mar, 2012 6:00 AM
SINGAPORE - At least six people have reported suspicious transactions charged to their credit cards through the App Store portal on iTunes.

They suspect that their iTunes accounts had been hacked into and their credit card information had been compromised.

One customer reported unauthorised transactions of up to S$7,000.

The six, who spoke to Channel NewsAsia, are customers of several banks, including DBS Bank, UOB, Standard Chartered and Citibank.

One of them, Ms Ong, was shocked to see S$266 charged to her credit card last month for purchases made through the App Store.

She had not made any purchases in two years.

Ms Ong said she had contacted her bank and it is now conducting an investigation.

UOB said it had investigated the unauthorised transactions and reimbursed the full amount to its customers.

Citibank said it was investigating the matter and providing assistance to the customers who contacted them.

DBS, Citibank and Standard Chartered also advised their customers to check their credit card statements for discrepancies and to report any suspicious activity.

Mr Ngair Teow Hin, chairman of the Security and Governance Chapter at the Singapore Infocomm Technology Federation, said customers usually receive an email appearing to originate from Apple.com when their iTunes accounts are hacked.

By clicking on the link in the email and keying in their Apple ID, consumers unknowingly allow hackers access to their accounts, he said. Wayne Chan And Seet Sok Hwee


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